I normally don’t leave reviews like this, but after more than two months of being ignored and stonewalled by Audio Imperia’s support, I feel it’s necessary to share my experience so others don’t fall into the same trap. As someone who creates professional orchestral music and relies heavily on licensed libraries for legal distribution, I had high hopes for Audio Imperia’s products. Their instruments sounded promising, and the branding was impressive — but unfortunately, that’s where the positives end. I reached out to them over five times across two months with critical questions regarding licensing rights, particularly for commercial and streaming use. Just a single reply. Not even an automated acknowledgment. For a company selling premium tools to professionals, this level of negligence is unacceptable. Worse, they couldn’t provide a clear, verifiable license that would legally protect my use of their samples in distributed content. I was unable to proceed with my album release. Time passed, opportunities faded, and my reputation was impacted. All because I trusted a company that doesn’t care enough to respond to their own customers. I’ve spent hundreds of dollars on what now feels like a complete scam. The lack of transparency, the absence of customer support, and the inability to obtain proper documentation are dealbreakers for anyone serious about their creative career. Avoid this company unless you're ready to risk your money, your time, and possibly even your professional standing. They market themselves as a top-tier provider, but in practice, their operations are amateur at best and outright predatory at worst. It’s not just about losing money — it’s about being ignored, disrespected, and left stranded as a paying customer. Do better, Audio Imperia. This isn’t how you treat artists who trusted you.