Privacy Notice

Last updated and effective as of March 17 2025

Content:

Introduction

  1. This Privacy Notice (“Notice”) explains what information we (as defined below) collect and how we use it when you (“you” and “your”) use our MuseHub app (the “MuseHub App” or “App”) and visit our website: http://www.musehub.com (‘Website’).
  2. This Notice also sets out the rights that you have in relation to the information that we process about you and how you can exercise them.
  3. The MuseHub Team treats compliance with its privacy obligations seriously. This is why we have developed this Notice, which describes the standards that the MuseHub Team applies to protect your information.
  4. For the purposes of this Notice, MuseCY SM Ltd., a Cyprus company with a registered office at Spyrou Kyprianou, 84, 4004, Limassol, Cyprus (“MuseHub Team“, “us“, “we“, or “our“) acts as the data controller for the information that is collected via the App. As a data controller, the MuseHub Team makes sure that any processing of your information complies with applicable data protection law, and specifically with the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (”CCPA”).
  5. Please take the time to read this Notice carefully. If you have any questions or comments, please contact us via privacy@musehub.com.

Principles of processing

We will process the information we collect in accordance with this Notice and based on the following principles:

  1. Fairness: We process your information fairly, which means that we are both transparent about how we process it and we process it in accordance with applicable laws.
  2. Lawfulness: We process your information only on a valid lawful ground.
  3. Purpose limitation: We process your information for specified and legitimate purposes (as described below), and do not process it in a manner that is incompatible with those purposes, unless permitted by applicable data protection laws.
  4. Data minimization: We only process information that is adequate, relevant and limited to what is necessary to achieve the purposes for which the data are processed.
  5. Data accuracy: We take appropriate measures to ensure that any information we hold about you is accurate.
  6. Data security: We use appropriate technical and organizational measures to protect the information that we collect and process. Such measures include up-to-date secure network architectures that contain firewalls, intrusion detection devices, and backups.

Where did we get your data from

What information does MuseHub collect and why

  1. Registration. We may process your email and full name to create your account. The legal basis for this processing is our contract with you.
  2. Subscription Management. We may process your email, purchase and payment data to handle subscriptions, cancellations, payments, and refunds. The legal basis for this processing is our contract with you.
  3. Customer Support and Communication with you. We may process your personal data to respond to your queries, inform you about your transactions, and send updates or important notices. The legal basis for this processing is our contract with you.
  4. Analytics. We may collect your Browser and App behavior data to improve our products, enhance user experience, prevent unauthorized access, and ensure proper Website and App's functionality. The legal basis for this processing is our legitimate interest.
  5. Marketing Communications. We may send you exclusive offers, updates, and marketing newsletters. The legal basis for this processing is your consent.
  6. Error Reporting. We may process your data when you report bugs or errors. The legal basis for this processing is our contract with you.
  7. Legal Compliance. We may process your personal data to comply with applicable laws, such as tax or reporting obligations, or to respond to lawful government requests. The legal basis for this processing is legal obligation.

Data storage, retention, deletion and security

  1. We keep personal data only for as long as needed to fulfill the purposes for which it was collected (for example, to provide you with requested services or to comply with applicable legal, tax, or accounting requirements).
  2. After the retention period ends, we anonymize or destroy personal information in electronic form using technical means that make the information unrecoverable.

Disclosure of your information

  1. All data is stored and hosted within the territory of the European Union and/or the European Economic Area (EU/EEA) and The United States of America.
  2. We may disclose your Personal Data to the following categories of recipients:
    1. to our group companies for purposes consistent with this Notice. We take precautions to allow access to Personal Data only to those staff members who have a legitimate business need for access and with a contractual prohibition of using the Personal Data for any other purpose.
    2. to our third party vendors, services providers and partners who provide data processing services to us, or who otherwise process Personal Data for purposes that are described in this Notice. The services these vendors provide to us are transaction services, analytics, improvement of the Website's and App's features.
    3. to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
    4. to our auditors, advisors, legal representatives and similar agents in connection with the advisory services they provide to us for legitimate business purposes and under contractual prohibition of using the Personal Data for any other purpose.
    5. to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your Personal Data only for the purposes disclosed in this Notice;
    6. to any other person if you have provided your prior consent to the disclosure.

Cookies

  1. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are used by website owners in order to make their websites work or to work more efficiently, as well as to provide reporting information.
  2. Cookies have many different features, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving your user experience.
  3. Cookies set by the website owner are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., analytics). The parties that set these third-party cookies can recognize your computer or mobile device both when it visits the websites in question and also when it visits certain other websites.
  4. When you visit our Website, we may place the following types of cookies:
    1. Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off through the cookie banner. They are usually only set to provide website services properly. You can set your browser to block or alert you about these cookies, but this may cause parts of the website to not work properly. We also record and keep your language and region preferences and privacy choices once you have made them.
    2. Functional Cookies. These cookies help enhance the website’s functionality. For example, functionality cookies are used to allow you to use our advanced search and filter features, helping you discover products quickly and efficiently.
    3. Analytics Cookies. Using these cookies, we can count visits and traffic sources to be able to measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website. If these cookies are disabled, we will not be able to monitor the website’s performance.
  5. You have the right to decide whether to accept or reject specific types of cookies, except for strictly necessary cookies. You can exercise your cookie preferences on the cookie banner, which appears when you first visit our Website.
  6. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website, though your access to some functionality and areas of our Website may be restricted.

Your privacy rights

Under the GDPR, individuals have certain data protection rights, which you can exercise by emailing privacy@musehub.com. You have the following rights:

If you have any questions about the protection of your information, you can contact us: privacy@musehub.com.

Linking to other websites

  1. The MuseHub App provides the ability for users to download other applications and get content examples for these Applications. Please note that these are separate services governed by their own privacy policies.
  2. The MuseHub App may contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of personal information you submit whilst visiting these websites.
  3. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

Updates to this Notice

  1. We may update this Notice from time to time in response to changing legal, technical, or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
  2. You can see when this Notice was last updated by checking the “last updated” date displayed at the top of this Notice.

How to contact us

If you have any questions or comments, or if you wish to exercise your data protection rights, please contact us via privacy@musehub.com.

Additional Information for California Consumers

  1. The California Consumer Privacy Act (“CCPA”) provides California residents, referred to in the law as “consumers,” with rights to receive certain disclosures regarding the collection, use, and sharing of personal information, as well as rights to access and control personal information. Certain information that we collect may be exempt from the CCPA because it is considered public information (because it is made available by a government entity) or covered by another federal privacy law, such as the Gramm-Leach-Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act.
  2. To the extent that we collect personal information about you that is subject to the CCPA, that information, our practices, and your rights are described below.
  3. Right to information regarding the categories of personal information collected, sold, and disclosed: You have the right to obtain information regarding the categories of personal information we collect. We collect the categories of information described above
  4. Right to correct personal information: You have the right to correct any personal information we collect. To exercise that right, change your information in your account or email us here.
  5. We do not sell personal information.